ConciergeCLAIM

ConciergeCLAIM®

Your Nearest ConciergeCLAIM® Center Locations 

Wright Collision Center
10529 Perry Highway
Wexford, PA 15090
Phone: 724.934.4900

Bowser Collision Center
2011 Clairton Blvd
Jefferson Hills, PA 15025
Phone: 412.384.1765

For more information on Travelers ConciergeCLAIM®, visit our website: travelers.com/conciergeclaim

Cars Are For Driving.You know: going places, meeting people, spending time with the family. Getting things done. That’s why Travelers offers ConciergeCLAIM®. If your vehicle gets in an accident, they’ll take care of it conveniently and efficiently whether you just need an estimate, or the full extent of our claim service. Their ConciergeCLAIM® locations handle many types of vehicles – from sedans and SUVs to cargo vans and light to medium-duty trucks. You always have the right to decide where your vehicle will be repaired. If you choose ConciergeCLAIM®, Travelers’ managed repair option, their partner body shops offer prompt, quality repairs guaranteed for as long as you own your vehicle.

Report Your Claim 24 Hours a Day, 365 Days a Year

Auto & Home Claims:

800.252.4633

Business Claims:

800.238.6225

How ConciergeCLAIM® Works

1. If you’re in an accident, call Travelers as soon as possible. We’re available 24 hours a day, 7 days a week.

2. If you choose ConciergeCLAIM®, your Travelers claim handler can make an appointment for an estimate at your nearest ConciergeCLAIM® center.

3. On the day of your appointment, one of our Travelers appraisers will meet you at your nearest ConciergeCLAIM® center, immediately inspect your vehicle, give you a complete on-the-spot estimate and answer any of your questions.

4. Staying for repairs? We’ll also handle all rental arrangements for you right there.

5. When your vehicle is ready, simply drop the rental back off with us and be on your way.

6. We’ll monitor the repairs and keep you informed of the progress. Your ConciergeCLAIM® rep will handle all the details for you – from checking the completed work to contacting you the moment your vehicle is ready

7. All repairs are fully guaranteed by the repair shop and backed by Travelers for as long as you own the vehicle.

Back on the Road Fast

With ConciergeCLAIM®, Travelers claim professionals manage the entire auto claim process from start to finish, so you don’t have to worry about a thing. We’ll have you back on the road before you know it.

Convenient: A Travelers appraiser will be waiting for you, ready to inspect your vehicle and write an estimate on the spot. We’ll even coordinate any repairs, and handle all rental arrangements so you can get on with life, right then and there.

Efficient: If you blink, you might miss the whole claim process. We’re that efficient. Plus, with us worrying about the details, you’ll never have to obtain additional estimates or fill out any extra paperwork. We know how valuable your time is.

Guaranteed: If you choose to use the ConciergeCLAIM® facility for repairs, we’ll quality check your vehicle to make sure it meets industry standards. We’ll also guarantee those repairs for as long as you own your vehicle.

A Higher Level of Service

You always have the right to decide where your vehicle will be repaired. If you choose Travelers ConciergeCLAIM®, you can expect prompt, quality repairs with top-notch customer service featuring:

  • Select auto repair facilities that follow best practices for timely, professional repairs.
  • Well-trained Travelers auto appraisers equipped with the latest technology to write your vehicle estimate.
  • Expertise with private passenger vehicles, light- to medium-duty trucks, SUVs and cargo vans.

If you have an accident, please call us as soon as possible to report your loss. Be sure to ask us about our ConciergeCLAIM® program.

The Travelers Indemnity Company and its property casualty affiliates. One Tower Square, Hartford, CT 06183
This material is intended for informational purposes only. All statements herein are subject to the provisions, exclusions and conditions of the applicable policy. For an actual description of all coverages, terms and conditions, refer to the insurance policy. Coverages are subject to individual insureds meeting our underwriting qualifications and to state availability.
(C) 2014 The Travelers Indemnity Company. All rights reserved. Travelers and the Travelers Umbrella logo are registered trademarks of The Travelers Indemnity Company in the U.S. and other countries.