Recently we had the opportunity to sit down with a client of i.e. Insurance LLC based in the Pittsburgh area. We wanted to share that conversation with you all!
1. Hi Tonya! Tell us a little bit about yourself. What’s your background?
I am the Pittsburgh Wedding Planner and Luxury Event Concierge with over 23 years of service creating luxury event experiences for the Greater Pittsburgh area and western Pennsylvania.
2. What type of insurance did you purchase through i.e. Insurance LLC?
I purchased homeowners, auto, and business.
3. What drew you to work with the i.e. Insurance team?
I was immediately impressed by their online presence: social media, Google reviews, and website. They seemed very customer service oriented too which is extremely important to me as a business owner myself.
4. How was your experience with the i.e. Insurance team?
It was fantastic! They were very responsive to all my questions and needs. The communication has been great, and they have always been very helpful in answering all of my questions. And if you are like me, I have a lot of them!
5. What do you think sets i.e. Insurance apart from other insurance agencies?
Their customer service and here’s why: My son had a car accident not that long ago, and we called the team at i.e. Insurance. They answered right away, and they talked us through what to do step-by-step. I was pretty shook up over the experience and they helped to alleviate my anxiety. That showed me they truly care. They even followed up a few days later to see how he was doing!
6. How has working with i.e. Insurance helped you?
Honestly, it gives me peace of mind! Especially in business, I know a lot of companies drop their business insurance and have not picked it up during the Covid-19 pandemic. I would not want to put that stress on my clients! That is my responsibility. Of course you hope you never need it but you wouldn’t want to not buy it and need it … yikes!
7. Would you recommend i.e. to others in the greater Pittsburgh area?
Absolutely all day long. They put you with the correct insurance carrier for you, make sure you have the appropriate insurance – and not just limits of the law. I want to feel safe and that is what i.e. insurance provides for me!
Thanks for taking the time to chat with us Tonya! Tonya is just one of the many examples of satisfied clients we’ve had the pleasure of working with at i.e. Insurance. Let’s make it happen for you!
If you’re in the market for insurance, we highly recommend giving us a call. Let’s chat today at 724-719-2093 or contact us online.